FAQs

Our formulas are dermatologist-tested, non-comedogenic (aka won’t clog your pores), and made with gentle ingredients that work for sensitive, breakout-prone, and growing skin.

Yes! All of our formulas are dermatologist-tested, safe for sensitive skin, and free of harsh chemicals.

Yes, our products are designed to hydrate and nourish skin without clogging pores.

Never. Pour Tous is 100% cruelty-free.

Yes, we use recyclable materials wherever possible and strive for eco-conscious packaging.

Our formulas are lightly scented with natural ingredients, never overpowering, and suitable for sensitive skin.

Not all of our products are vegan. The cleanser, For Clean, the serum and boosters, For Glow, For Shimmer and For Calm, are all vegan. Our moisturizer, For Nourish, contains Cera-Glow, a revolutionary probiotic for skincare that is not considered vegan.

Yes! Our products are gentle and formulated to work well alongside other skincare lines. For best results, start slowly when combining products and observe how your skin reacts.

We do not offer test kits at this time.

Yes! We offer subscription options so you never run out of your favorite products.

Absolutely. You can pause or cancel at any time through your account.

Yes, you can update your products or delivery frequency in your account settings.

Shipping is usually 1-3 days after order.

We only ship to the U.S. currently. We hope to be international in the near future.

Absolutely. You’ll receive a tracking number via email once your order ships.

Yes! All U.S. orders over $90 include free shipping.

If your order doesn’t arrive within the expected timeframe, contact our support team and we’ll help resolve it promptly. Email us at info@pourtousskin.com

Due to the nature of the products, we are not able to offer returns or exchanges once an order has shipped out. That said, if you are unhappy with your order, please reach out to us and we will do our best to make it right! Email us at info@pourtousskin.com

Start with the cleanser, then apply serum (or mix serum with booster(s)), followed by any boosters, and finish with moisturizer. Use morning and night for best results.

Yes! Our products are designed to be layered.

We recommend using the full routine twice daily — morning and night — for healthy, nourished skin.

Absolutely! Adults with sensitive or youthful skin will also benefit from our gentle formulas.

Yes! Our products are gentle and formulated to work alongside other skincare lines. For best results, introduce new products gradually and observe how your skin responds.