Product Experience/Safety
What ages is Pour Tous for?
Pour Tous is formulated for tweens, teens and young adults, ages 9 to 22. It’s gentle enough for a first routine and simple enough to keep using through the young adult years. Pour Tous means "for all" and we stand behind that. It can be used with other products or on its own.
Is Pour Tous for boys too?
Yes. Pour Tous is made for boys and girls. The routine is simple, the products aren’t heavily scented, and the Face Wipes are made for after practice and the gym.
Are your products dermatologist-tested?
Our formulas are dermatologist-tested, non-comedogenic (aka won’t clog your pores), and made with gentle ingredients that work for sensitive, breakout-prone, and growing skin.
Are your formulas safe?
Yes! All of our formulas are dermatologist-tested, safe for sensitive skin, and free of harsh chemicals.
Are your products non-comedogenic (won’t clog pores)?
Yes, our products are designed to hydrate and nourish skin without clogging pores.
Is Pour Tous cruelty-free? Do you test on animals?
Never. Pour Tous is 100% cruelty-free.
Is Pour Tous safe for sensitive skin?
Yes. Every product is derm-tested, non-comedogenic and safe for sensitive skin. If your child has a skin condition, check with their doctor before starting any new routine.
Is your packaging recyclable or eco-friendly?
Yes, we use recyclable materials wherever possible and strive for eco-conscious packaging.
Are Pour Tous products Fragrance Free?
The Serum, all three Boosters, the Moisturizer and the Face Wipes are fragrance-free. The Cleanser contains a light fragrance -- and only since you wash it off your face.
What ingredients do you avoid?
We don’t use retinol, strong acids or other harsh anti-aging ingredients that are too strong for young skin. Our formulas are made to EU standards.
Are your products vegan?
Not all of our products are vegan. The cleanser, For Clean, the serum and boosters, For Glow, For Shimmer and For Calm, are all vegan. Our moisturizer, For Nourish, contains Cera-Glow, a revolutionary probiotic for skincare that is not considered vegan.
Can I use your products with other skincare brands?
Yes! Our products are gentle and formulated to work well alongside other skincare lines. For best results, start slowly when combining products and observe how your skin reacts.
Do you offer sample sizes or trial kits?
We do not offer test kits at this time.
Who founded Pour Tous?
Pour Tous was founded by seven moms from the South Bay of Los Angeles who couldn’t find gentle, effective skincare for their own 18 kids. It’s an independent, women-owned brand.
Is Pour Tous a French Brand?
No. Pour Tous means “for all” in French, but we’re based in Southern California, and that’s where our products are made.
Subscriptions
Can I subscribe to your products?
Yes! We offer subscription options so you never run out of your favorite products.
Can I pause or cancel my subscription?
Absolutely. You can pause or cancel at any time through your account.
Can I change my subscription products or frequency?
Yes, you can update your products or delivery frequency in your account settings.
Orders & Shipping
Where are your products made?
Pour Tous is formulated and made in Southern California with cosmetic chemists.
How long does shipping take?
Shipping is usually 1-3 days after order.
Where do you ship?
We only ship to the U.S. currently. We hope to be international in the near future.
Can I track my order?
Absolutely. You’ll receive a tracking number via email once your order ships.
Do you offer free shipping?
Yes! All U.S. orders over $50 include free shipping.
What if my order is delayed or lost?
If your order doesn’t arrive within the expected timeframe, contact our support team and we’ll help resolve it promptly. Email us at info@pourtousskin.com
What’s your return policy?
Due to the nature of the products, we are not able to offer returns or exchanges once an order has shipped out. That said, if you are unhappy with your order, please reach out to us and we will do our best to make it right! Email us at info@pourtousskin.com
Usage & Routine
What's the Pour Tous Routine?
It’s three simple steps, not a 10-step routine: Cleanse with the Cleanser, Balance with Serum: For Glow (add a booster if you like), and Moisturize with the Moisturizer. Face Wipes are for on the go.
How do I use each product in the right order?
Start with the cleanser, then apply serum (or mix serum with booster(s)), followed by any boosters, and finish with moisturizer. Use morning and night for best results.
Can I use more than one product at a time?
Yes! Our products are designed to be layered.
Which booster should I choose?
The Hydrating Booster: For More adds extra moisture. The Shimmer Booster: For Glow adds a natural glow. The Refresh Booster: For Calm calms redness and irritation. Mix a few drops into Serum: For Glow, or use any booster on its own. Can use one ore more boosters together too.
Does Pour Tous treat acne?
Pour Tous isn’t an acne treatment. Every product is non-comedogenic, so it won’t clog pores, and it’s gentle enough to use alongside acne treatment from a dermatologist.
How often should teens use these products?
We recommend using the full routine twice daily — morning and night — for healthy, nourished skin.
Can adults use teen skincare safely?
Absolutely! Adults with sensitive or youthful skin will also benefit from our gentle formulas.
Can I use Pour Tous with other skincare or makeup?
Yes! Our products are gentle and formulated to work alongside other skincare products. For best results, introduce new products gradually and observe how your skin responds.


